To enquire about custom designs, please send us a DM on Instagram or contact us at info@geobytiana.com with some information about what you're looking for:

• colour preferences
• design ideas
• your measurements
• backstory/notes worth mentioning

Please note custom orders may require more time to plan and execute, in order to create the highest quality and value for you. We do not always have custom orders open, and will let you know should that be the case.

For ring sizing, we recommend getting professionally sized by a local jeweller in your area.

It is worth noting your ring size can fluctuate and/or vary depending on on several factors, such as temperature, time of day, and other individual finger characteristics.

Please note an incorrect ring size is not eligible for returns. GEO By Tiana is not responsible for incorrect ring/jewelry sizing.

Each of our jewelry collections and pieces are made in limited quantities. Once the specific style sells out, it is gone forever - so be sure to snag those pieces you've been eyeing!

For custom sizing, we ask that you contact us directly with your size and jewelry selection, so that we can make the perfect fit for you.

Please see the bottom of our Shipping, Returns and Repairs page for more information.

While the best practice is to generally avoid contact with water/chemicals, it also depends on your skin's PH, the water quality, as well as the jewelry material.

Sterling Silver and 14K Gold-Filled: Generally safe to wear in the water. Store alone, always rinse with clean water if there is contact with chemicals (chlorine, lotions, perfumes...), and pat dry. It is natural for these materials to appear tarnished with time, which is generally easily removed with a jewelry cleaning cloth.

Pearls: The colour of pearls, including freshwater pearls, can be affected by water and/or specifically chlorine + other chemicals. Be sure to rinse with clean water and pat dry if coming in contact with chemicals etc.

18K Gold Plated Stainless Steel: Generally water and tarnish resistant. Small findings (jump rings, clasps, etc.) can show small signs of wear/tarnishing over extended periods of time.

Beaded Bracelets: All depends on the stone(s) used in your bracelet. For example, some opals and quartz can be damaged and lose their colour/quality by coming in contact with water. Other stones, such as Tiger's Eye, are safe to wear in clean water. Depending on their hardness and other factors, stones will react differently to water and chemicals. We recommend researching your specific stone before getting it wet to ensure its durability. The general rule of thumb is to avoid getting any of your jewelry wet.

Note: GEO By Tiana is not responsible for water-damaged and/or tarnished jewelry. These tips are for entertainment purposes only and do not affect our Return and Shipping policies. Please contact us at info@geobytiana.com if you have any questions or concerns.

Shipping costs depend on your location, and all costs are calculated at the checkout.

For questions and/or specific concerns regarding shipping, please email info@geobytiana.com.

For drop-off/pick-ups and/or un-tracked shipping within Canada, you can use the code "CANADASHIP" for free shipping when checking out. As GEO By Tiana is not responsible for any late/lost packages, we strongly recommend using tracked shipping for the smoothest and safest delivery of your new jewelry pieces.

For us, slow living means cultivating our value of intentionality into our work culture. We believe this is key to creating our own definition of what work should look/feel like - and it is important that we take the time to create high-quality, long-lasting, beautiful jewelry.

With every order made, GEO By Tiana strives to create a culture that goes against the general rules of high-stress, low-reward work systems, and instead focuses on a balance that allows for freedom, enjoyment and fulfillment in what we do.

Vancouver, British Columbia, Canada.